When it comes to vehicle maintenance, one of the biggest decisions drivers face is choosing between a dealership and an independent auto repair shop. While both options have their benefits, the right choice depends on factors like service quality, cost, convenience, and customer experience. At Dick’s Automotive, we believe in transparency, so we’re breaking down the differences to help Clovis drivers make the best decision for their vehicle.
Cost Differences Between Dealerships and Independent Shops
One of the most noticeable differences between dealerships and independent repair shops is the cost. Dealerships often charge higher labor rates due to brand association, factory-trained technicians, and specialized diagnostic equipment. They may also upsell services that aren’t immediately necessary.
Independent shops, like Dick’s Automotive, offer high-quality repairs at a more affordable price. Our ASE-Certified technicians have extensive training across multiple vehicle brands, and we use state-of-the-art diagnostic tools to deliver dealership-level service without the extra cost. Plus, we offer a 3-year/36,000-mile nationwide warranty for peace of mind.
Service and Customer Experience
Dealerships handle a high volume of customers, which can sometimes lead to longer wait times and a less personalized experience. While they specialize in the brands they sell, they may not take the time to explain your vehicle’s needs in detail.
At independent shops, you’re more than just a number. Dick’s Automotive takes a personal approach to car care, providing digital vehicle inspections and clear explanations so you can make informed decisions about your repairs. Our commitment to integrity and customer service means you’ll always know exactly what’s going on with your vehicle.
Convenience and Flexibility
Many dealerships require an appointment weeks in advance, and services like oil changes and brake inspections can take longer due to high demand. Their pricing and service packages are often set by corporate guidelines, leaving little room for flexibility.
Independent shops are typically more flexible with scheduling and can offer faster turnaround times. At Dick’s Automotive, we provide courtesy shuttle services and convenient appointment options to make your experience as smooth as possible. We also service a wide variety of makes and models, so you don’t have to worry about brand restrictions.
Does Going to an Independent Shop Void My Warranty?
A common misconception is that you must go to a dealership for maintenance to keep your manufacturer’s warranty valid. The truth is, as long as maintenance is performed according to the manufacturer’s guidelines and documented properly, your warranty remains intact.
At Dick’s Automotive, we follow factory-recommended maintenance schedules, use high-quality parts, and ensure all services meet manufacturer standards. You get dealership-level care without the hassle or high price tag.
Does Dick’s Automotive Honor Extended Warranties?
Yes, we do! Many people who buy a used car purchase an extended warranty to reduce unexpected costs from unexpected repairs. At Dick’s Automotive in Clovis, we work with all 3rd Party warranty companies, including the following:
- Carmax
- Select Auto Protect
- Endurance
- Empire Auto Protect
- Alpha Warranty
- Fidelity Warranty Services, Inc.
- CNA National Warranty Corporation
- Motor Warranty Services of North America
- Assure Guard
- Smart Autocare
- Advantage Care
- Fortegra
- CARCHEX
- Autopom!
- SilverRock
- Olive
- Chaiz
- Toco Warranty
- Concord Auto Protect
- American Dream Auto Protect
- Omega Auto Care
- Zurich Vehicle Service Contract
- Toco Warranty
What does this mean for the average car owner with an extended warranty? You can go direct to Dick’s Automotive in Clovis to get your vehicle repaired. All you have to do is contact us, schedule an appointment, and we’ll help process the paperwork required by your extended warranty company. Contact us at https://dicksautomotiveinc.com.
The Right Choice for Your Vehicle
Choosing between a dealership and an independent shop comes down to your priorities. If you prefer a more personalized experience, lower costs, and flexible service options, an independent shop like Dick’s Automotive is a great choice.
Schedule Your Next Service with Dick’s Automotive
Looking for expert maintenance and repairs in Clovis? Let our ASE-Certified team take care of your vehicle with integrity and professionalism. Schedule your appointment online at https://dicksautomotiveinc.com.
